Recordings not displaying the correct CSS

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!

Posted Dec 07, 2023 - 14:09 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

Posted Dec 07, 2023 - 13:33 UTC

Identified

We've identified the root cause of this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix.

Posted Dec 07, 2023 - 11:56 UTC

Investigating

We're investigating an issue with some Hotjar Recordings not displaying the correct CSS.
Our engineers are working to fix the issue ASAP. Thanks for bearing with us!

Posted Dec 07, 2023 - 11:17 UTC