Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.99 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Heatmaps Operational
90 days ago
99.99 % uptime
Today
Recordings Operational
90 days ago
99.99 % uptime
Today
Funnels Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
99.99 % uptime
Today
Incoming Feedback Operational
90 days ago
99.99 % uptime
Today
Surveys Operational
90 days ago
100.0 % uptime
Today
Identify API ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Servers and Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
AWS cloudfront Operational
AWS elasticsearch-eu-west-1 Operational
AWS ses-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Recordings, heatmaps and forms data collection degradation
Postmortem - Read details
Oct 19, 16:27 UTC
Resolved - The issue has been resolved. Thank you for your patience!
Oct 19, 16:12 UTC
Monitoring - We've pushed a fix and we're monitoring the effects. Things appear to be stable and improving.
Oct 19, 15:50 UTC
Identified - We have identified an issue causing a degradation of data collection service for our analytics features - recording, heatmaps and forms. We're working to fix this ASAP. Thanks for bearing with us!
Oct 19, 15:37 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

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