Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.99 % uptime
Today
Application (insights.hotjar.com) Operational
90 days ago
99.97 % uptime
Today
Heatmaps Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Funnels Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Incoming Feedback Operational
90 days ago
100.0 % uptime
Today
Polls Operational
90 days ago
100.0 % uptime
Today
Surveys Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Servers and Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
AWS cloudfront Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Braintree API Operational
90 days ago
100.0 % uptime
Today
Braintree European Processing Operational
Braintree APAC Processing Operational
Braintree PayPal Processing Operational
Braintree Canadian Processing Operational
Braintree United States Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Issue with sites running Magento
Resolved - We have determined this issue is caused by a bug in Magento which was fixed in v2.3.1. We will investigate the possibility of fixing this for customers on older versions of Magento.
Oct 9, 09:28 GMT+00:00
Investigating - We are investigating reports that websites running Magento and which use the Hotjar tracking script are not working correctly. Our engineers are working to resolve it.
Oct 9, 08:52 GMT+00:00
Oct 8, 2019

No incidents reported.

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