Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
100.0 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021
Heatmap Highlights incorrect position
Postmortem - Read details
Nov 29, 14:38 UTC
Resolved - We have resolved the issue related to incorrectly displaying a Highlight on your Heatmap. Any affected Highlights will now correctly show the selected area.
Nov 29, 14:17 UTC
Monitoring - Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.
Nov 29, 12:53 UTC
Identified - We’ve identified the issue with Heatmap Highlights, and our engineers are working to resolve it.
Nov 29, 12:07 UTC
Investigating - We’re currently investigating an issue with Highlights in Heatmaps. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.
Thanks for bearing with us!
Nov 29, 11:05 UTC
GTM Installation Issues
Postmortem - Read details
Nov 29, 14:30 UTC
Resolved - From Wednesday, Nov 24th at 14:36 UTC to Friday, Nov 26th at 16:36 UTC, users may have encountered an error or unbreakable loop while trying to install Hotjar via our GTM integration. The manual installation method using a custom HTML tag was unaffected. We deployed a fix for the integration, and all installation methods are working normally again.
Nov 29, 10:02 UTC
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

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