Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Application and Website Operational
Application Operational
Site Scripts Operational
Website Operational
Servers and Infrastructure Operational
AWS ec2-eu-west-1 Operational
AWS elasticache-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
MaxCDN Amsterdam Operational
MaxCDN London 1 Operational
MaxCDN London 2 Operational
MaxCDN Paris Operational
MaxCDN Atlanta Operational
MaxCDN Chicago Operational
MaxCDN Dallas Operational
MaxCDN Los Angeles Operational
MaxCDN New York Operational
MaxCDN San Francisco Operational
MaxCDN Seattle Operational
MaxCDN Virginia Operational
MaxCDN São Paulo Operational
MaxCDN Frankfurt Operational
Support and Communications Operational
Intercom Intercom APIs Operational
Intercom Intercom web application Operational
Intercom Small message delivery Operational
Intercom Medium message delivery Operational
Intercom Large message delivery Operational
Intercom Intercom Webhooks Operational
Payments Operational
Braintree API Operational
Braintree European Processing Operational
Braintree APAC Processing Operational
Braintree PayPal Processing Operational
Braintree Canadian Processing Operational
Braintree United States Processing Operational
Video Operational
Wistia Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Application Response Time
Fetching
Application Throughput
Fetching
Website Load Time
Fetching
Website Apdex
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017
Resolved - After monitoring the system under peak traffic and confirming the previously deployed fix worked as intended, we're marking the issue as fully resolved.
Apr 25, 15:38 CEST
Monitoring - The team have been working all morning addressing the issue. Data collection for recordings has been switched on and the engineers are monitoring activity closely until the issue can be confirmed as resolved.
Apr 25, 13:05 CEST
Update - The issue with collection of data for Heatmaps and Form analytics have now been resolved. Unfortunately Recordings are still not being collected currently, but our engineering team is working to identify and resolve the issue. We will update this status page as soon as there is an update from the investigation.
Apr 24, 22:48 CEST
Investigating - We are currently investigating an issue with processing data for heatmaps and recordings. The engineering team have established this to be an issue with the database and are working on a resolution.
Apr 24, 20:09 CEST
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.