The issue has now been resolved.
Feb 17, 15:36 UTC
Our engineers have released a fix for this issue and are currently monitoring it.
Feb 17, 14:46 UTC
We’ve identified the cause of the major outage and our engineers are working to resolve it. Our engineers are currently restoring access to one of our data stores.
Feb 17, 13:46 UTC
We're currently investigating a major outage to all Hotjar features. We have temporarily put the Hotjar app into maintenance mode. Data collection is currently paused.
Feb 17, 13:06 UTC
We're currently investigating an issue with recordings and our engineers are working to resolve it.
Feb 17, 12:53 UTC