Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
100.0 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 28, 2021

No incidents reported today.

Oct 27, 2021

No incidents reported.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021
Issue with Hotjar Cookies
Postmortem - Read details
Oct 22, 15:07 UTC
Resolved - The issue has been resolved. Thank you for your patience!
Oct 20, 16:00 UTC
Monitoring - Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.
Oct 20, 13:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 13:35 UTC
Update - We’ve identified the issue with the cookies and our engineers are working to resolve it.
Oct 20, 13:30 UTC
Investigating - We’re currently investigating an issue with the cookies that are a part of our client script. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Oct 20, 13:05 UTC
Oct 19, 2021

No incidents reported.

Oct 18, 2021
Server time out when accessing Surveys and Feedback
Postmortem - Read details
Oct 19, 11:42 UTC
Resolved - At 08:17 UTC, our engineers identified a latency in our servers that may have prevented some users from seeing Incoming Feedback and Survey responses displayed in Insights. The latency issue was resolved at 08:28 UTC
Oct 18, 08:42 UTC
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

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