Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Application Operational
90 days ago
100.0 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - We’ve validated the deployed fix has worked, and we’re closing this incident.

Thanks so much for bearing with us while we investigated and resolved this! We’re sorry for the trouble as well.

If you don’t think the incident is resolved, or you’re still seeing problems on your end please raise a ticket through our Help Center. Thanks!

Sep 27, 10:41 UTC
Monitoring - We’ve deployed the fix we mentioned earlier - we’re now monitoring the deployment to check it’s resolved the fault!

We’ll check in again to let you know when the incident’s resolved.

Sep 27, 10:10 UTC
Update - We’ve identified the root cause for the incident! We’re working on developing a fix and hope to share more news soon.

We’ll post another update to this page once we’ve deployed the fix, and we’re monitoring it to check it’s resolved the fault.

Thanks for bearing with us!

Sep 27, 09:58 UTC
Identified - Some users are experiencing issues logging in.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Sep 27, 09:56 UTC
Investigating - Some users are experiencing issues logging in.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Sep 27, 09:14 UTC
Sep 26, 2024

No incidents reported.

Sep 25, 2024
Resolved - This incident is now resolved. Thanks for bearing with us!
Sep 25, 11:45 UTC
Investigating - We're investigating an issue with the Survey templates being temporarily unavailable.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Sep 25, 11:16 UTC
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.