Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Application Operational
90 days ago
100.0 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022
Resolved - The login issue has been resolved. Thank you for your patience!
May 17, 18:12 UTC
Monitoring - We’ve deployed a fix for the login issue - we'll monitor carefully to make sure this is working well, and mark the incident as resolved once we're sure. Thanks for your patience!
May 17, 17:53 UTC
Identified - We’ve identified the issue and our engineers are working to resolve it. Thanks for your patience!
May 17, 17:48 UTC
Investigating - We're currently investigating an issue where User Attributes may not be getting attached during processing. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
May 17, 16:39 UTC
Resolved - The login issue has been resolved. Thank you for your patience!
May 17, 13:14 UTC
Monitoring - We’ve deployed a fix for the login issue - we'll monitor carefully to make sure this is working well, and mark the incident as resolved once we're sure. Thanks for your patience!
May 17, 12:35 UTC
Update - We’ve identified the issue and our engineers are working to resolve it. Thanks for your patience!
May 17, 12:10 UTC
Investigating - We're currently investigating an issue where some users are unable to log in or out successfully. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
May 17, 10:34 UTC
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022
Resolved - The incident has been resolved. Thank you for bearing with us.
May 10, 12:09 UTC
Monitoring - Our engineers have identified an issue that caused us to not capture User Attributes between 08:24 and 08:51 am UTC. We have fixed the issue and are monitoring the situation to make sure everything is working smoothly again. We’ll send another update soon to confirm whether the Incident is resolved!
May 10, 09:39 UTC
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Resolved - This incident has been resolved.
May 4, 16:30 UTC
Identified - We’ve identified the issue causing this incident and our engineers are working to resolve it. Thanks for your patience!
May 4, 15:52 UTC
Resolved - This incident has been resolved.
May 4, 16:30 UTC
Monitoring - Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.

We'll send another update soon to confirm whether the Incident is resolved!

May 4, 15:52 UTC
Resolved - This incident has been resolved.
May 4, 16:30 UTC
Identified - We’ve identified the issue causing this incident and our engineers are working to resolve it. Thanks for your patience!
May 4, 15:52 UTC
Resolved - The incident has been resolved. Thanks again for your patience!
May 4, 15:52 UTC