Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.82 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
99.65 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2022

No incidents reported today.

Sep 26, 2022
Insights crashing in Recordings list
Resolved - This issue is now resolved. Thanks for bearing with us!
Sep 26, 10:04 UTC
Monitoring - We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Sep 26, 09:34 UTC
Identified - Our engineers have identified the root cause and are working on resolving this issue. Thanks for your patience!
Sep 26, 09:14 UTC
Investigating - We are currently investigating an issue where some users are experiencing the browser crashing when in the Recordings list.
We will post further updates as we learn more. Thanks for bearing with us!
Sep 26, 09:01 UTC
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Blank pages and infinite loading in Insights
Resolved - This issue is now resolved. Thanks for bearing with us!
Sep 23, 08:17 UTC
Monitoring - We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thank you for your patience!
Sep 22, 10:12 UTC
Identified - Our engineers have identified the issue and are working on resolving this issue. Thanks for your patience!
Sep 22, 08:59 UTC
Investigating - We are currently investigating an issue where some users are experiencing a blank page/infinite loading in Insights.

We will post further updates as we learn more. Thanks for bearing with us!
Sep 22, 08:35 UTC
Sep 22, 2022
Sep 21, 2022
Some users are experiencing a blank page/infinite loading in Insights.
Resolved - This issue is now resolved. Thanks for bearing with us!
Sep 21, 11:35 UTC
Monitoring - We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thank you for your patience!
Sep 21, 09:01 UTC
Investigating - We are currently investigating an issue where users are experiencing a blank page/infinite loading in Insights.
We will post further updates as we learn more. Thanks for bearing with us!
Sep 21, 08:27 UTC
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Insights app unavailable
Resolved - At 15:48 UTC, the Insights app was temporarily unavailable. It was down for 14 minutes and has since been restored. Thank you for hanging in there with us!
Sep 15, 15:30 UTC
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

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