Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Application and Website Operational
Application Operational
Site Scripts Operational
Website Operational
Servers and Infrastructure Operational
AWS ec2-eu-west-1 Operational
AWS elasticache-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
MaxCDN Amsterdam Operational
MaxCDN London 1 Operational
MaxCDN London 2 Operational
MaxCDN Paris Operational
MaxCDN Atlanta Operational
MaxCDN Chicago Operational
MaxCDN Dallas Operational
MaxCDN Los Angeles Operational
MaxCDN New York Operational
MaxCDN San Francisco Operational
MaxCDN Seattle Operational
MaxCDN Virginia Operational
MaxCDN São Paulo Operational
MaxCDN Frankfurt Operational
Support and Communications Operational
Intercom Intercom APIs Operational
Intercom Intercom web application Operational
Intercom Small message delivery Operational
Intercom Medium message delivery Operational
Intercom Large message delivery Operational
Intercom Intercom Webhooks Operational
Payments Operational
Braintree API Operational
Braintree European Processing Operational
Braintree APAC Processing Operational
Braintree PayPal Processing Operational
Braintree Canadian Processing Operational
Braintree United States Processing Operational
Video Operational
Wistia Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Application Response Time
Fetching
Application Throughput
Fetching
Website Load Time
Fetching
Website Apdex
Fetching
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - We're marking this issue as resolved as we have had no further performance issues.
Mar 16, 12:48 CET
Monitoring - Hotjar is now back up and running. We'll be monitoring the situation closely to determine what is causing the issue.
Mar 16, 01:18 CET
Investigating - We're currently investigating an issue which is causing Hotjar to be slow or unresponsive.
Mar 16, 00:39 CET
Mar 15, 2017
Resolved - We've been monitoring the system for a number of hours now and the issue seems to be fully resolved. Whilst the issue was on-going (approximately between 09:03 CEST and 09:52 CEST), less or no data may have been collected.
Mar 15, 13:29 CET
Update - All systems are currently stable.
Mar 15, 09:52 CET
Monitoring - Our DevOps engineers have initiated a database failover and everything seems to be stable again. We're monitoring the situation and will post more as we find out.
Mar 15, 09:52 CET
Investigating - On the 15th of March, 2017 at 9.03AM (CEST) the Hotjar service became unavailable. Investigation to determine cause is in progress.
Mar 15, 09:21 CET
Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.