Resolved -
The login issue has been resolved. Thank you for your patience!
May 17, 18:12 UTC
Monitoring -
We’ve deployed a fix for the login issue - we'll monitor carefully to make sure this is working well, and mark the incident as resolved once we're sure. Thanks for your patience!
May 17, 17:53 UTC
Identified -
We’ve identified the issue and our engineers are working to resolve it. Thanks for your patience!
May 17, 17:48 UTC
Investigating -
We're currently investigating an issue where User Attributes may not be getting attached during processing. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
May 17, 16:39 UTC