Some Survey invitations are not appearing at this time

Incident Report for Hotjar

Resolved

This issue is now resolved. Thanks for bearing with us!

Posted Jun 13, 2023 - 12:33 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

Posted Jun 13, 2023 - 10:35 UTC

Identified

Some Survey invitations are not appearing for customers at this time.

We've identified the root cause of this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

Posted Jun 13, 2023 - 09:01 UTC