Internal system failure caused lost sessions for the past hour

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for your patience!
Posted Sep 29, 2023 - 09:00 UTC

Investigating

We're investigating an issue where an internal systems failure caused us to lose sessions for the past hour. Our ingestion systems will automatically compensate so that the daily session quota remains the same.

Thanks for bearing with us!
Posted Sep 29, 2023 - 08:49 UTC