This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.
The issue has been resolved! Thank you all so much for your patience while we looked into this.
Posted Sep 09, 2021 - 14:14 UTC
Monitoring
Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.
Posted Sep 09, 2021 - 13:48 UTC
Identified
Our engineers have identified an issue that is preventing logos from rendering in Insights as well as Surveys which have a custom logo added to them. We're working to resolve the issue now.