On 2020-09-09 at 09:04 UTC our engineers identified an issue with Survey exports.
Our engineers have been working to improve the performance and capacity of Survey responses, with the aim of making new features available. As part of this work, we released a change that caused specific Survey responses to error when attempting to export them.
We identified this issue from a combination of incoming support tickets and our internal logging services.
Why did this issue occur?
Our engineers deployed a change to Surveys that caused an issue when exporting Surveys with specific types of questions.