Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Incorrect charges and invoice amounts for some accounts
Incident Report for Hotjar
Posted Sep 10, 2019 - 16:35 UTC
Our engineers have released a fix for this issue and are currently monitoring to ensure there are no more occurrences.
Posted Sep 10, 2019 - 15:46 UTC
We’ve identified the issue with incorrect charges and invoices. Our engineers are working to resolve it:
Posted Sep 10, 2019 - 14:33 UTC
We’re currently investigating an issue with customers being charged twice or receiving incorrect amounts in their invoices and our engineers are working to resolve it
Posted Sep 10, 2019 - 14:09 UTC