Our payment provider, Braintree, is affected by a temporary outage prevent customers from: * changing plans * modifying subscriptions * making any payments to Hotjar
We will keep this page updated as this incident is resolved.
Your website is not affected and other uses of Hotjar will be unaffected.
Posted 2 months ago. Jun 13, 2019 - 11:47 CEST
This incident affected: Payments (Braintree API, Braintree European Processing, Braintree APAC Processing, Braintree PayPal Processing, Braintree Canadian Processing, Braintree United States Processing).