Our payment provider, Braintree, is affected by a temporary outage prevent customers from: * changing plans * modifying subscriptions * making any payments to Hotjar
We will keep this page updated as this incident is resolved.
Your website is not affected and other uses of Hotjar will be unaffected.
Posted Jun 13, 2019 - 09:47 UTC
This incident affected: Payments (Braintree API, Braintree European Processing, Braintree APAC Processing, Braintree PayPal Processing, Braintree Canadian Processing, Braintree United States Processing).