External-link Surveys are not rendering on IE11

Incident Report for Hotjar

Resolved

The issue has been resolved. Thanks again for your patience!

Posted Aug 05, 2021 - 16:24 UTC

Monitoring

Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again - Thanks for your patience!

Posted Aug 05, 2021 - 16:23 UTC

Update

We’ve identified the issue with External-link Surveys not rendering in IE11, and our engineers are working to resolve it!

Posted Aug 05, 2021 - 15:56 UTC

Investigating

We’re currently investigating an issue with External-link Surveys failing to render in IE11. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

Posted Aug 05, 2021 - 14:36 UTC