Invoice access and downloading issues

Incident Report for Hotjar

Resolved

Thank you for your patience while our engineers worked on a fix!

We have deployed a solution for this, and invoices are now accessible in your account.

Posted May 22, 2023 - 15:28 UTC

Identified

Our engineers have identified the root cause of an issue affecting some users who are accessing or downloading their invoices. A fix for this is in progress.

We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

Posted May 22, 2023 - 08:44 UTC