Web and database server issues due to maintenance

Incident Report for Hotjar

Resolved

We've been monitoring metrics over an extended period of time to ensure the issue was properly resolved. We're now confident that that's the case so we're closing the issue.

Posted Nov 04, 2018 - 14:06 UTC

Monitoring

The maintenance is now complete and the unexpected interruptions should have ended. Systems are being monitored to ensure they remain fully functional.

Posted Nov 03, 2018 - 03:13 UTC

Identified

Hotjar engineers are currently doing some maintenance on the web and database servers which have caused interruptions.

Posted Nov 03, 2018 - 02:58 UTC