Issues loading modules files for a brief period of time

Incident Report for Hotjar

Resolved

From 10:50 CEST to 11:00 CEST, javascript modules files required for the Hotjar script to work correctly were unable to be loaded by all customer sites. This issue during maintenance work that wasn't expected to cause any external impact. We immediately identified the source of 404's and initiated a deployment to correct the issue. End users wouldn't have perceived any errors on customer's websites, and there was no impact on loading time. During those minutes, unfortunately no sessions were recorded by Hotjar.

Posted Jul 17, 2019 - 08:50 UTC