Hotjar Heatmaps not collecting mouse move data

Incident Report for Hotjar

Resolved

This incident has been resolved.
Posted Nov 27, 2016 - 21:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2016 - 20:45 UTC

Identified

An issue has been discovered where mouse moves aren't being collected currently.
Posted Nov 27, 2016 - 20:35 UTC