Some customers are experiencing issues with their Tracking Code

Incident Report for Hotjar

Resolved

This incident has been resolved.

Posted Feb 23, 2023 - 16:45 UTC

Monitoring

We have deployed a fix for this error and are monitoring it to ensure it works. Thanks for bearing with us, and our apologies for the trouble if you were affected!

Posted Feb 23, 2023 - 13:43 UTC

Investigating

We're investigating why some of our customers are having issues with their Tracking Code since late last week (February 15th, 2023).

Thanks for bearing with us while we investigate this issue. We'll post updates to this page as we have them!

Posted Feb 23, 2023 - 13:34 UTC