Performance issues with Heatmaps

Incident Report for Hotjar

Resolved

The issue has now been resolved.
Posted Jul 11, 2018 - 13:44 UTC

Monitoring

Our team has released a fix for this issue and we are currently monitoring it.
Posted Jul 11, 2018 - 12:28 UTC

Identified

We’ve identified the issue with viewing Heatmaps and our engineers are working to resolve it.
Posted Jul 11, 2018 - 11:39 UTC

Investigating

We’re currently investigating an issue with viewing Heatmaps. We’ll be posting more updates as we learn more.
Posted Jul 11, 2018 - 11:32 UTC