Incident Report - Hotjar unavailable

Incident Report for Hotjar

Resolved

On 20th February, 2017 at 01:48 (CEST) the Hotjar service went unavailable for approximately 3 minutes. This was determined to be caused by our application servers not being able to reach our main database due to a network issue. Connectivity was restored shortly after (~3mins) and we've since monitored it and can report that it has been behaving nominally since.

Posted Feb 20, 2017 - 01:24 UTC