Logins to mobile app not working

Incident Report for Hotjar

Resolved

The reported issue with logging into the Hotjar mobile app has now been resolved.
Posted Jul 27, 2018 - 12:03 UTC

Monitoring

Our team has released a fix for Hotjar mobile app login and are currently monitoring it.
Posted Jul 27, 2018 - 11:35 UTC

Identified

We have identified the cause of the issue and our developers are working on a fix.
Posted Jul 27, 2018 - 10:09 UTC

Investigating

We’re currently investigating an issue with logins from the Hotjar mobile app. We’ll be posting more updates as we learn more.
Posted Jul 27, 2018 - 09:53 UTC