Identify Api Unavailable

Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Incident Report for Hotjar

Resolved

On July 30th, 2020 between 17:38 and 17:46 UTC our engineers identified an issue with the Identify API.

What happened?
User attributes were unavailable during this time.

Why did this issue occur?
The issue was caused by an underlying issue with the way the Identify API is deployed.

Posted Jul 30, 2020 - 17:45 UTC