Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Session capture partially affected

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for your understanding!
Posted Mar 28, 2024 - 01:26 UTC

Monitoring

Our engineers detected an issue where ~25% of visitor sessions failed to process, for approximately 2 hours, starting at 18:25 GMT and ending at 20:25 GMT.

This partial gap should be covered gradually by our sampling engine in the next hours. We expect the overall number of sessions for today to remain in line with your Observe plan(s).

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thanks for bearing with us!
Posted Mar 27, 2024 - 22:25 UTC
This incident affected: Application (Ingestion).
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