Hotjar Service Status
This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.
Report an issue
Major outage
Incident
Report for Hotjar
Postmortem
You can find the postmortem for this incident here: https://status.hotjar.com/incidents/c0m2qqfxxw62
Resolved
The issue has now been resolved.
Monitoring
Our engineers have released a fix for this issue and are currently monitoring it.
Identified
We’ve identified the cause of the major outage and our engineers are working to resolve it. Our engineers are currently restoring access to one of our data stores.
Update
We're currently investigating a major outage to all Hotjar features. We have temporarily put the Hotjar app into maintenance mode. Data collection is currently paused.
Investigating
We're currently investigating an issue with recordings and our engineers are working to resolve it.
This incident affected: Application (insights.hotjar.com, Heatmaps, Recordings, Funnels, Forms, Incoming Feedback, Polls, Surveys) and Websites (Site scripts (tracking code)).
