Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Heatmaps/Feedback response screenshots being taken without styling
Incident Report for Hotjar
Resolved
Our fix worked and things are back to normal with screenshotting.
Posted Apr 19, 2019 - 11:12 UTC
Monitoring
We've applied a fix for the issue, we're monitoring it at the moment.
Posted Apr 19, 2019 - 10:58 UTC
Identified
We've identified the issue and are working on a fix.
Posted Apr 19, 2019 - 10:49 UTC
Investigating
We are currently investigating an uptick in the amount of screenshots being taken without the correct CSS styles applied. We'll post more as we have it.
Posted Apr 19, 2019 - 10:36 UTC
This incident affected: Application (insights.hotjar.com).
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