Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Heatmaps/Feedback response screenshots being taken without styling

Incident Report for Hotjar

Resolved

Our fix worked and things are back to normal with screenshotting.

Posted Apr 19, 2019 - 11:12 UTC

Monitoring

We've applied a fix for the issue, we're monitoring it at the moment.

Posted Apr 19, 2019 - 10:58 UTC

Identified

We've identified the issue and are working on a fix.

Posted Apr 19, 2019 - 10:49 UTC

Investigating

We are currently investigating an uptick in the amount of screenshots being taken without the correct CSS styles applied. We'll post more as we have it.

Posted Apr 19, 2019 - 10:36 UTC

This incident affected: Application (insights.hotjar.com).