Degraded performance on insights interface

Incident Report for Hotjar

Resolved

We have confirmed that the issue is resolved.
Posted Mar 13, 2018 - 22:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2018 - 18:34 UTC

Identified

We're currently experiencing poor performance on the insights web interface. This is due to service degradation at Google Ads. This is only affecting customers using the dashboard, data collection is unaffected. We have identified a fix and we are working to implement it.
Posted Mar 13, 2018 - 18:22 UTC