Recordings playback list is unavailable through some URL Links

Incident Report for Hotjar

Resolved

This issue has now been resolved. Thank you for your patience!

Posted Apr 04, 2023 - 13:13 UTC

Monitoring

We've deployed a fix to ensure all links are working correctly! We'll monitor the fix for 30 minutes to ensure it's fully resolved, then close this incident.

Posted Apr 04, 2023 - 11:44 UTC

Identified

We've declared an incident regarding the Recordings playback list being unavailable through some links.

We investigated, and identified the root cause as an experiment changing this structure which isn't working quite correctly.

We're working on a fix, and we'll post further updates here as we have them!

Cheers,

Posted Apr 04, 2023 - 09:59 UTC