On 08/07/2021 at 1708 UTC our engineers identified an issue with data ingestion rates lowering significantly.
Data ingestion rates lowered significantly across all our Tools, meaning that some data captured by our Tracking Codes would not be ingested correctly.
Why did this issue occur?
The issue occurred due to a change being made to our Client Script Cache, which caused a knock-on effect to ingestion.
What will we do to prevent this from happening in the future?
We will hold an internal postmortem to establish any relevant follow-up actions.