Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Slow data processing
Incident Report for Hotjar
Resolved
The issue has now been resolved. Full incident report here: https://help.hotjar.com/hc/en-us/articles/360008346954-22nd-August-2018-Delayed-data-processing
Posted Aug 23, 2018 - 13:40 UTC
Monitoring
Our team has released a fix for this issue and are currently monitoring it. Recordings can now be deleted again.
Posted Aug 23, 2018 - 12:31 UTC
Update
In order to restore service as soon as possible we have temporarily disabled the ability to delete recordings. We will restore this functionality as soon as possible.
Posted Aug 22, 2018 - 20:54 UTC
Identified
The issue has been identified and our engineers are working to resolve the problem.
Posted Aug 22, 2018 - 18:54 UTC
Investigating
We are currently investigating an issue with delayed processing of data from websites.
Posted Aug 22, 2018 - 18:40 UTC
This incident affected: Application (insights.hotjar.com).
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