Intermittent errors when accessing recordings.

Incident Report for Hotjar

Resolved

The issue has been resolved. Thank you for your patience!

Posted May 17, 2021 - 16:42 UTC

Monitoring

We experienced intermittent errors when watching and retrieving recordings between 15:26 UTC and 15:34 UTC. Things should be back to normal. We're monitoring the situation to make sure the issue has been resolved.

Posted May 17, 2021 - 16:00 UTC

This incident affected: Application (insights.hotjar.com).