Legacy External Link Survey URLs are not Redirecting to Current URLs

Incident Report for Hotjar

Resolved

This issue has now been resolved. Thank you for your patience!

Posted Apr 05, 2023 - 17:57 UTC

Identified

We've identified the root cause of this incident, and a fix is being developed.

Posted Apr 05, 2023 - 16:40 UTC

Investigating

We’ve declared an incident to investigate reports of legacy External Link Survey URLs not redirecting to the current URL. We’ve formed an incident response team and they’re investigating this together.

We’ll post further updates to this incident report when we have them, but in the meantime, we’re really sorry for the trouble with your surveys. Thanks a lot for bearing with us!

Posted Apr 05, 2023 - 14:15 UTC