Data processing have returned to normal and previous delays to Recordings, Heatmap, and Forms data should have returned to normal.
Posted Oct 18, 2018 - 08:03 UTC
Update
As a temporary measure, we've disabled the "views in last 24 hours" metric for Heatmaps on the dashboard. We will reinstate this as soon as we can. Thanks for your patience!
Posted Oct 17, 2018 - 21:05 UTC
Monitoring
Our team has worked on a fix for this issue and are currently monitoring it.
Posted Oct 17, 2018 - 17:48 UTC
Investigating
We're experiencing the same issues with websocket processing. We’ll be investigating further and posting more updates as we learn more.
Posted Oct 17, 2018 - 17:17 UTC
Monitoring
Our team has worked on a fix for this issue and are currently monitoring it.
Posted Oct 17, 2018 - 17:00 UTC
Investigating
We’re currently investigating an issue with websocket processing . We’ll be posting more updates as we learn more.