Heatmaps may load slowly or timeout

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Apr 24, 2023 - 16:15 UTC

Monitoring

Heatmaps loading times are returning to normal. We are monitoring the situation to ensure everything remains stable.
Posted Apr 24, 2023 - 16:03 UTC

Investigating

We're investigating an issue where heatmaps may be slow to load or timeout and not load at all.

Thank you for you patience while our engineers work on this!
Posted Apr 24, 2023 - 15:27 UTC