Processing delay in Recordings

Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!

Posted Jan 31, 2024 - 16:04 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

Posted Jan 31, 2024 - 15:13 UTC

Investigating

We're investigating an issue with a delay in processing Recordings, which can cause some extra time for them to appear in Insights.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!

Posted Jan 31, 2024 - 14:40 UTC