Issues when viewing recordings

Incident Report for Hotjar

Resolved

Posted Aug 28, 2019 - 16:58 UTC

Monitoring

Our engineers have released a fix for this issue and are currently monitoring it. Incident report: https://help.hotjar.com/hc/en-us/articles/360034525374-28th-August-2019-Problems-with-Recordings
Posted Aug 28, 2019 - 13:23 UTC

Investigating

We’re currently investigating an issue with viewing recordings and our engineers are working to resolve it.
Posted Aug 28, 2019 - 10:19 UTC
This incident affected: Application (insights.hotjar.com).