Some plans not correctly activated

Incident Report for Hotjar

Resolved

Our engineers have resolved the issue and all plans are now correctly activated
Posted Jun 07, 2024 - 10:27 UTC

Investigating

Our engineers have identified the cause of the issue, and are working on a solution
Posted May 30, 2024 - 15:22 UTC

Identified

We are investigating an issue where the plans for a small number of accounts are not correctly activated
Posted May 30, 2024 - 14:16 UTC