Heatmap screenshots not processing

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Apr 11, 2023 - 14:18 UTC

Investigating

We are investigating an issue that is preventing all Heatmap screenshots from processing.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!
Posted Apr 11, 2023 - 10:31 UTC