Incident Report - Degraded Performance.

Incident Report for Hotjar

Resolved

On 2nd August 2016 at 09:03 CEST, our engineers identified an issue which was causing Hotjar's performance to degrade drastically. The issue was once again caused by our primary Amazon Web Service database instance. The issue was solved at 09:30 CEST and service was immediately restored.

Our engineers have upgraded the database instance to one which has 4x the memory and CPU to ensure the same issue cannot happen in the near future.

Posted Aug 02, 2016 - 12:00 UTC