Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue
Some users are not receiving daily notification emails
Incident Report for Hotjar
We've resolved this incident, and our daily notification emails are working correctly again. Thanks so much for bearing with us!
Posted Mar 17, 2023 - 10:54 UTC
We've deployed that fix I mentioned earlier, and we're monitoring to ensure it's resolved the fault!

We'll send a final update to confirm it has, and move this incident to resolved shortly. Thanks again for your patience.
Posted Mar 16, 2023 - 17:03 UTC
We've identified the root cause for this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!
Posted Mar 16, 2023 - 13:56 UTC
We've received reports of some users not receiving daily notification emails like they normally would. We've declared an incident so we can investigate and determine next steps.

We'll post further updates to this incident as we have them - thanks for bearing with us if you're missing these emails as well!
Posted Mar 16, 2023 - 12:52 UTC