Potential issue with Hotjar checkout page

Incident Report for Hotjar

Resolved

This issue is now resolved. Thanks for bearing with us!
Posted Jun 12, 2023 - 17:19 UTC

Identified

We've identified the cause of the errors and our engineers are now rolling back a change that caused the bug related to this issue.
Posted Jun 12, 2023 - 16:53 UTC

Investigating

Our engineers are investigating an uptick in errors related to the Hotjar checkout process. We have not received customer reports of any issues yet, but we are investigating the matter.

We'll update this page as soon as more information is available. If you are having any issues with upgrading, downgrading, or modifying your Hotjar subscription please let us know by contacting our Support team.
Posted Jun 12, 2023 - 16:10 UTC
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