Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Issues when accessing payments and subscriptions

Incident Report for Hotjar

Resolved

Our engineers have resolved this issue.

Affected customers may have seen issues accessing payments and subscriptions from 09:15 UTC to 11:30 UTC.

Posted Sep 13, 2023 - 12:13 UTC

Investigating

We're investigating an issue with customers having problems accessing subscription pages / payments.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Posted Sep 13, 2023 - 12:03 UTC