Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue
Issue with Hotjar interface on IE11
Incident Report for Hotjar
Resolved
The issue has now been resolved. Full incident report here: https://help.hotjar.com/hc/en-us/articles/360035133594-10th-September-2019-Hotjar-interface-conflict-with-IE11
Posted Sep 11, 2019 - 08:12 UTC
Monitoring
Our engineers have released a fix for this issue and are currently monitoring it.
Posted Sep 11, 2019 - 07:29 UTC
Update
We have a fix ready for the IE11 issue and will be pushing it out first thing tomorrow morning.
Posted Sep 10, 2019 - 17:15 UTC
Update
Work continues on a fix. Incident report (in-progress) can be found here: https://help.hotjar.com/hc/en-us/articles/360035133594
Posted Sep 10, 2019 - 14:37 UTC
Identified
We've identified the issue and are working on a fix.
Posted Sep 10, 2019 - 14:23 UTC
Investigating
We're investigating a potential for errors when the Hotjar script is running on IE11.
Posted Sep 10, 2019 - 13:50 UTC
This incident affected: Application (insights.hotjar.com) and Websites (Site scripts (tracking code)).
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