Issue with a small portion of recordings not being saved.

Incident Report for Hotjar

Resolved

On Sunday 13th November at 12:00 CEST, our engineers identified an issue which was causing a small amount of recordings not to be processed and saved successfully. Whilst the exact number of recordings affected is not known, the issue only impacted a small portion of users. The issue has now been fully resolved.

Posted Nov 14, 2016 - 15:39 UTC