Incident Report - Heatmaps not viewable to a small portion of users.

Incident Report for Hotjar

Resolved

This incident has been resolved.
Posted Nov 03, 2016 - 16:22 UTC

Monitoring

We have released a fix for this and are monitoring the effect of it for a few hours before marking this as resolved.
Posted Nov 03, 2016 - 12:24 UTC

Investigating

We are currently investigating an issue with a number of heatmaps not being viewable to a small portion of our users.
Posted Nov 03, 2016 - 11:22 UTC