Delayed processing of some recordings

Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Incident Report for Hotjar

Resolved

Recording processing has returned to normal. All delayed recordings have now been processed and are available within Insights.

Posted Nov 06, 2018 - 09:01 UTC

Monitoring

We’ve identified and fixed the issue with recording processing and our engineers are continuing to monitor the situation.

Posted Nov 05, 2018 - 19:01 UTC

Investigating

We’re currently investigating an issue with delayed processing of recordings. We’ll be posting more updates as we learn more.

Posted Nov 05, 2018 - 17:06 UTC