Recordings lack CSS on Firefox and Windows 10

Incident Report for Hotjar

Resolved

This issue is now resolved. Thanks for your patience!
Posted Sep 08, 2022 - 09:06 UTC

Monitoring

We have rolled out a fix for this issue and we'll continue to monitor the status. Thanks for bearing with us!
Posted Sep 08, 2022 - 08:42 UTC

Investigating

We identified an issue where CSS is not applied correctly to Recordings for users watching them on Firefox and Windows 10.

We will post further updates as we learn more. Thanks for bearing with us!
Posted Sep 08, 2022 - 07:27 UTC