Scheduled Maintenance - Database Maintenance

Incident Report for Hotjar

Resolved

Hotjar have now left maintenance mode and all services work as normal.

Posted Aug 31, 2018 - 07:17 UTC

Identified

We have now entered maintenance mode to carry out the database maintenance. The interface will be back shortly.

Posted Aug 31, 2018 - 07:00 UTC

Investigating

On 31/08/2018 at 09:00AM CEST / 12:00AM PDT, our engineers will temporarily put Hotjar in maintenance mode while we perform some database maintenance operations. All functionality will be restored around 15 minutes later.

Why is this maintenance needed?

We noticed some degradation in one of our PostgreSQL tables which requires rebuilding it.

What impact does this maintenance have on your data?

Absolutely no impact to existing data. Data collection will be disabled for the duration of the maintenance window.

What impact does this maintenance have on your site?

Absolutely no impact.

Posted Aug 30, 2018 - 14:31 UTC