Zapier Integration Authentication Issue

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Jan 04, 2024 - 09:19 UTC

Monitoring

We’ve deployed the fix we mentioned earlier - we’re now monitoring the deployment to check it’s resolved the fault!

We’ll check in again to let you know when the incident’s resolved.
Posted Jan 03, 2024 - 16:59 UTC

Identified

We’ve identified the root cause for the incident! We’re working on developing a fix and hope to share more news soon.

We’ll post another update to this page once we’ve deployed the fix, and we’re monitoring it to check it’s resolved the fault.

Thanks for bearing with us!
Posted Jan 03, 2024 - 16:00 UTC

Investigating

We're investigating an issue with Zapier Integration. This is affecting the creation or modification of Zaps due to an authentication problem.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!
Posted Jan 03, 2024 - 14:11 UTC