Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Some users not able to purchase a Hotjar plan or make changes to subscription

Incident Report for Hotjar

Resolved

A recent change created an issue that prevented some users from being able to purchase a Hotjar plan or make changes to their active subscription.

We have reverted the change that caused this and the issue is now resolved.

Thank you bearing with us!

Posted Mar 14, 2023 - 13:34 UTC