Ask AI features not working

Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Incident Report for Hotjar

Resolved

This incident has been resolved. Thank you for bearing with us!

Posted Nov 08, 2023 - 16:20 UTC

Identified

We've identified the issue and will post an update when it's resolved.

Posted Nov 08, 2023 - 14:35 UTC

Investigating

We're currently experiencing an outage in our AI features for Ask tools. This includes the following:

- Creating Surveys with AI
- Survey summary
- Sentiment analysis

We'll post an update to let you know when this has been resolved.

Posted Nov 08, 2023 - 14:34 UTC