Creating Highlights and Recommended Insights not working as expected

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Apr 11, 2023 - 17:43 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Apr 11, 2023 - 13:52 UTC

Identified

We've identified an issue where creating Highlights and Recommended Insights isn't functioning as it should.
We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!
Posted Apr 11, 2023 - 13:36 UTC