What happened?
Between 12:00 PM UTC on July 30th and 13:55 UTC on August 2nd, CSS rules were not being correctly applied to some Recordings. This only affected users who add CSS to their pages using insertRule.
Why did this issue occur?
This issue occurred due to two properties not being introduced after a refactor.
What will we do to prevent this from happening in the future?
We will hold an internal postmortem to establish any relevant follow-up actions.
Posted Aug 02, 2021 - 14:20 UTC
Resolved
The incident has been resolved. Thank you for your patience!
Posted Aug 02, 2021 - 12:54 UTC
Monitoring
We've implemented a fix for the issue and we're now monitoring the situation. New Recordings should be working fine from now on, though it was not possible to recover the ones impacted by the incident - we're really sorry for the trouble!
Posted Aug 02, 2021 - 11:44 UTC
Identified
We've identified the problem and a fix is underway. Thanks for bearing with us!
Posted Aug 02, 2021 - 11:04 UTC
Investigating
We're currently investigating an issue with CSS not being applied correctly to new Recordings. Our engineers are working on a fix as soon as possible and we'll be posting updates to the status page. Thanks for your patience!