Errors when loading Hotjar Insights

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Jul 17, 2024 - 11:59 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Jul 17, 2024 - 09:13 UTC

Identified

Our engineers have identified an issue that means you may see an error when trying to access your Insights account.

We have identified the source of the issue and are working on a fix. Thanks for bearing with us!
Posted Jul 17, 2024 - 08:55 UTC