Insights may show the wrong site dashboard

Incident Report for Hotjar

Resolved

This has been resolved, thank you for your patience!

Posted Jun 27, 2023 - 16:02 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

Posted Jun 27, 2023 - 12:58 UTC

Identified

We've identified the root cause of this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

Posted Jun 27, 2023 - 12:23 UTC

Investigating

Our engineers have identified an issue where the Hotjar dashboard may display information for the wrong Hotjar site if your account can access multiple sites. We are working to fix this ASAP and will post updates to status.hotjar.com

Thanks for bearing with us!

Posted Jun 27, 2023 - 11:56 UTC